Error getting revisions

[emanuelgedwillo]

Jenkins and plugins versions report

Hello

Lately, I've been experiencing a problem retrieving the revision list for one of my Jenkins projects.

When I try to build, it correctly lists all the branches, but the commits or revisions get stuck with the message "Retrieving Git references..."

I don't have this problem with other projects and repositories. I have other projects configured exactly the same, pointing to other repositories with the same number of branches and commits, and they work correctly.

Is there a workaround for this problem?

Thanks.

What Operating System are you using (both controller, and any agents involved in the problem)?

Jenkins over docker with ubuntu servers.

Reproduction steps

1 - build with parameters
2 - stuck in list retrivieng revisions

Expected Results

view the list of revisions

Actual Results

stuck with the message "Retrieving Git references..."

Anything else?

No response

Are you interested in contributing a fix?

No response

[MarkEWaite]

I don't have this problem with other projects and repositories. I have other projects configured exactly the same, pointing to other repositories with the same number of branches and commits, and they work correctly.

No workaround that I recognize. Check the logs of the git server to see if it is complaining about too many requests. Check the size of the repository. Check the logs of the Jenkins controller.