diff --git a/projects/v3/src/app/pages/home/home.page.ts b/projects/v3/src/app/pages/home/home.page.ts
index 6ad6192bb..ef28d08b7 100644
--- a/projects/v3/src/app/pages/home/home.page.ts
+++ b/projects/v3/src/app/pages/home/home.page.ts
@@ -95,6 +95,20 @@ export class HomePage implements OnInit, OnDestroy, AfterViewChecked {
     this.isExpertWithoutTeam = role === 'mentor' && !teamId;
     this.pulseCheckIndicatorEnabled = this.storageService.getFeature('pulseCheckIndicator');
     this.isMobile = this.utils.isMobile();
+
+    // subscribe to team changes broadcast from shared service
+    this.sharedService.team$
+      .pipe(
+        filter(team => team !== null),
+        takeUntil(this.unsubscribe$)
+      )
+      .subscribe(() => {
+        // re-evaluate expert without team status when team changes
+        const currentRole = this.storageService.getUser().role;
+        const currentTeamId = this.storageService.getUser().teamId;
+        this.isExpertWithoutTeam = currentRole === 'mentor' && !currentTeamId;
+      });
+
     this.homeService.milestones$
       .pipe(
         distinctUntilChanged(),
@@ -185,6 +199,8 @@ export class HomePage implements OnInit, OnDestroy, AfterViewChecked {
         },
       });
 
+    // call updateDashboard on initial load to ensure fresh data
+    this.updateDashboard();
   }
 
   ngOnDestroy(): void {
@@ -206,6 +222,13 @@ export class HomePage implements OnInit, OnDestroy, AfterViewChecked {
 
   async updateDashboard() {
     await this.sharedService.refreshJWT(); // refresh JWT token [CORE-6083]
+
+    // re-evaluate user role and team status after JWT refresh updates teamId
+    const role = this.storageService.getUser().role;
+    const teamId = this.storageService.getUser().teamId;
+    this.isParticipant = role === 'participant';
+    this.isExpertWithoutTeam = role === 'mentor' && !teamId;
+
     this.experience = this.storageService.get("experience");
     this.homeService.getMilestones({ forceRefresh: true });
     this.achievementService.getAchievements();
diff --git a/projects/v3/src/app/services/auth.service.ts b/projects/v3/src/app/services/auth.service.ts
index ded993515..14fc8becc 100644
--- a/projects/v3/src/app/services/auth.service.ts
+++ b/projects/v3/src/app/services/auth.service.ts
@@ -126,6 +126,7 @@ interface AuthQuery {
   apikey?: string;
   service?: string;
   experienceUuid?: string;
+  forceRefresh?: boolean;
 }
 
 @Injectable({
@@ -154,9 +155,14 @@ export class AuthService {
     const lastFetchTime: number = +this.storage.get('lastAuthFetchTime');
     const authCache = this.authCache$.getValue() || this.storage.get('authCache');
 
-    // 2 conditions to pull from server:
-    // when experienceUuid is not null (required for switch experience)
-    // when authToken available (directLogin)
+    // conditions to pull from server:
+    // - when forceRefresh is true (bypass cache)
+    // - when experienceUuid is not null (required for switch experience)
+    // - when authToken available (directLogin)
+    if (data?.forceRefresh) {
+      return this.fetchData(data);
+    }
+
     if (!(data?.experienceUuid || data?.authToken) && lastFetchTime && (currentTime - lastFetchTime) < this.authCacheDuration && authCache) {
       return of(authCache);
     } else {
diff --git a/projects/v3/src/app/services/shared.service.ts b/projects/v3/src/app/services/shared.service.ts
index 083538d9b..3007b3d4c 100644
--- a/projects/v3/src/app/services/shared.service.ts
+++ b/projects/v3/src/app/services/shared.service.ts
@@ -191,7 +191,7 @@ export class SharedService {
    * @return  {Promise<any>} non-strict return value, we won't use
    */
   async refreshJWT(): Promise<any> {
-    const res: AuthEndpoint = await firstValueFrom(this.authService.authenticate());
+    const res: AuthEndpoint = await firstValueFrom(this.authService.authenticate({ forceRefresh: true }));
 
     const auth = res?.data?.auth;
     const latestTeamId = auth?.experience?.team?.id;